At Fibmold/ Primo, (“we,” “our,” or “us”), operated by Fibmold Packaging Private Limited (“Fibmold/ the Company), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website, (www.fibmold.com)(the "Site").By accessing or using the Site, you agree to the terms of this Privacy Policy.
If you do not agree to this policy, please do not use our Site.
1. Information We Collect
We collect various types of information when you use our Site, including:
a) Personal Information Personal information refers to data that can be used to identify you, such as:
-
Name
- Email address
- Phone number
- Mailing address
- Payment information (e.g., credit card details)
- Account username and password)
b) Non-Personal Information
We may also collect non-personal information that cannot be used to identify you, such as:
-
IP address
- Browser type and version
- Device type and operating system
- Referring URLs
- Usage data (e.g., pages visited, time spent on the Site)
c) Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect data about your activity on the Site. Cookies are small files stored on your device that help us improve your experience and understand how you use our Site. You can control the use of cookies through your browser settings.
2. How We Use Your InformationWe use the information we collect for the following purposes:To provide and personalize the services you request.To process and manage your orders, payments, and transactions.
To send order confirmations, receipts, and updates.To respond to your inquiries, comments, or concerns.
To improve our Site, products, and services.To communicate promotional offers, newsletters, or other marketing materials (with your consent).
To comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Share Your Information We do not sell, rent, or trade your personal information to third parties.
However, we may share your information in the following circumstances:
a. Service Providers: We may share your personal information with third-party service providers who assist with business operations, such as payment processors, shipping companies, marketing platforms, and website analytics. These service providers are obligated to protect your information.
b. Legal Requirements: We may disclose your information if required by law, to comply with a legal process, or to protect the rights, property, or safety of Fibmold, our users, or the public.
c. Business Transfers: If Fibmold is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
4. Data Security We use reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or storage system is 100% secure. We cannot guarantee the absolute security of your information.
5. Your Rights and Choices Depending on your location and applicable laws, you may have the following rights regarding your personal information:
a. Access: You have the right to request access to the personal information we hold about you.
b. Correction: You have the right to request corrections to inaccurate or incomplete information.
c. Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
d. Opt-out of Marketing: You can opt out of receiving promotional emails or marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.
e. Data Portability: In some jurisdictions, you may request a copy of your personal information in a machine-readable format.
Withdraw Consent: If you have consented to our processing of your information, you may withdraw that consent at any time.To exercise any of these rights, please contact us at info@fibmold.com.
6. Children’s Privacy Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information. If you are a parent or guardian and believe we may have collected information from a child under 13, please contact us immediately.
7. International Transfers If you are located outside of India, please be aware that your personal information may be transferred to, and processed in, India where our servers are located. By using our Site, you consent to this transfer of your personal information.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
9. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
FIBMOLD PACKAGING PRIVATE LIMITED
Registered office Address: Unit No 202 Tower A,
Peninsula Business Park,
Senapati Bapat Marg Lower Parel,
Mumbai - 400013, Maharashtra, India
Contact Number: 022-41731000
Email: info@fibmold.com
